Frequently Asked Questions

Welcome to our FAQ section! Here, you’ll find answers to common questions about our equipment, services, and policies. From payment and shipping to returns and inspections, we’ve got you covered. If you don’t see what you need, our team is always ready to help—just reach out.

How do I pay for my equipment?

Full payment is required when placing your order. Your payment is securely held by Curtis Construction Equipment until you receive your item and complete the 10-day inspection period, ensuring your funds are protected.

What is included in the 10-day inspection period?

After your equipment arrives, you have 10 days to carefully inspect and test it. This period allows you to confirm that the item meets your expectations before finalizing the purchase.

How can I return equipment if I’m not satisfied?

If you choose to return your equipment within the 10-day inspection period, contact our customer support team. We’ll arrange free pickup, and once the item is returned in its original condition, you’ll receive a full refund.

What should I do if I encounter problems during inspection?

If any issues arise or you have questions about the equipment during the inspection period, our support team is available to assist. We’ll help resolve problems quickly to make your experience smooth and worry-free.

Is there any cost to return the equipment?

No. Returning equipment within the 10-day inspection period is completely free. Curtis Construction Equipment covers all pickup and shipping costs, ensuring a hassle-free return process.

How long will it take to receive my refund after returning an item?

Once your returned equipment is picked up, we process your refund immediately. You can expect to receive your funds within 24 hours.

What happens if I decide to keep the equipment after inspection?

If you choose to keep the item, your payment will be finalized, and you will officially become the owner of your equipment. Enjoy your new purchase with confidence!

How can I contact Curtis Construction Equipment for support or questions?

Our customer support team is always ready to help. You can reach us through the contact information listed on our website. We are committed to providing a secure, smooth, and worry-free online equipment buying experience, and we’re happy to answer any questions you may have.

How much does shipping cost?

We handle our own shipping using large trailers, allowing us to transport multiple items efficiently. This enables us to offer competitive rates at just $0.80 per mile. Our in-house shipping branch ensures reliable, cost-effective delivery for all your equipment needs.

Contact Us

support@curtisconstructionequipment.com

+1(303)800-6338

Why Us

Revolutionize your equipment shopping with our secure online platform at Curtis Construction Equipment. Trust us for transparent, high-quality service and the convenience of doorstep delivery. Experience the future of equipment shopping today.
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